There are a few different ways to cancel BJ's Wholesale membership, and the right one depends on your preference. This guide covers cancellation in-person at the club, by phone, and through certified mail.
BJ's requires cancellation in person at any club location or by certified mail — you can't cancel online or through the app. Phone cancellation is available but may involve retention offers and longer wait times.
Here's how to cancel BJ's membership in person. This is the most straightforward method and works at any BJ's location.
Go to any BJ's Wholesale Club location during business hours. You don't need to visit your original signup location.
Find the Member Services desk, usually located near the entrance or customer service area of the store.
Present your BJ's membership card and a valid photo ID to the Member Services representative.
Tell the representative you want to cancel your membership. They may ask for a reason or offer retention deals.
Request a cancellation confirmation receipt for your records showing the effective cancellation date.
BJ's memberships have some unique policies that might affect your cancellation timing.
These details can help you time your cancellation properly and avoid issues.
Your membership continues until your paid period ends. Cancelling doesn't provide a prorated refund unless you use the satisfaction guarantee.
Take advantage of gas discounts, coupons, and any unused benefits before your membership expires.
If cost is the issue, BJ's offers a basic membership tier that might work better for your needs.
If you're cancelling due to cost or usage, these alternatives might work better than cancelling completely.
If you can't visit a store location, you can cancel your BJ's membership through phone or certified mail.
BJ's Member Services can process cancellations over the phone, though they may try to retain you with offers.
1-800-BJS-CLUB (1-800-257-2582)
You can cancel your BJ's membership by sending a written cancellation request via certified mail.
BJ's Wholesale Club, Member Services, 25 Research Drive, Westborough, MA 01581
Common questions about cancelling BJ's membership and what to expect.
Step-by-step guides for other warehouse club services.
See all cancellation guides