How to Cancel Amazon Music (2026 guide)
Cancelling Amazon Music can be tricky because there are different service tiers, and some are bundled with Amazon Prime. This guide covers cancellation through the Amazon website, app stores, and third-party billing.
Music
Music
Music
Entertainment
Entertainment
Entertainment
Consumer
Consumer
Consumer
Quick Cancellation Overview
Cancel Online
Yes
Main Cancel methods
Website
Mobile App
App Store
Phone
Time to Cancel
3-5 mins
Instant for direct billing
Where to Cancel
Amazon Account Settings
Or app store subscriptions
Amazon Music has multiple tiers, and Prime members get basic access included. If you're paying separately for Amazon Music Unlimited, that subscription is managed independently from your Prime membership.
Managing more than one subscription?
If you're cancelling more than just Amazon Music, our cancel tool can help you cancel your subscriptions easily in one place.
Managing more than one subscription?
If you're cancelling more than just Amazon Music, our cancel tool can help you cancel your subscriptions easily in one place.
Managing more than one subscription?
If you're cancelling more than just Amazon Music, our cancel tool can help you cancel your subscriptions easily in one place.
Cancel Amazon Music: Step-by-Step Instructions
Follow these steps to cancel your Amazon Music subscription. The process may vary slightly depending on which tier you're subscribed to.
Cancel Amazon Music: Step-by-Step Instructions
Follow these steps to cancel your Amazon Music subscription. The process may vary slightly depending on which tier you're subscribed to.
Cancel Amazon Music: Step-by-Step Instructions
Follow these steps to cancel your Amazon Music subscription. The process may vary slightly depending on which tier you're subscribed to.
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01
Sign in to your Amazon account
Go to amazon.com and sign in with your credentials. Make sure you're using the same account that has the Amazon Music subscription.
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02
02
Navigate to Your Account
Click Account & Lists in the top right corner, then select Your Account from the dropdown menu.
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Go to Prime and Memberships
Find and click Memberships & subscriptions in the Digital content and devices section to view all your active subscriptions.
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Find Amazon Music Unlimited
Look for Amazon Music Unlimited in your subscription list and click Cancel subscription next to it.
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Confirm your cancellation
Amazon will ask why you're cancelling and may offer alternatives. Click Continue to cancel to complete the process and receive email confirmation.
Or skip the steps entirely
Our tool takes you straight to the cancel page. No hunting required.
Or skip the steps entirely
Our tool takes you straight to the cancel page. No hunting required.
Or skip the steps entirely
Our tool takes you straight to the cancel page. No hunting required.
Amazon Music-specific things to know
Amazon Music subscriptions can work differently depending on your plan or how you signed up. These tips cover common edge cases.
Amazon Music-specific things to know
Amazon Music subscriptions can work differently depending on your plan or how you signed up. These tips cover common edge cases.
Amazon Music-specific things to know
Amazon Music subscriptions can work differently depending on your plan or how you signed up. These tips cover common edge cases.
Prime Music vs Music Unlimited
Prime members get basic Amazon Music for free. If you're paying extra for Unlimited, that's a separate subscription you can cancel while keeping Prime.
Family plans cancel for everyone
Downloaded music disappears
Prime Music vs Music Unlimited
Prime members get basic Amazon Music for free. If you're paying extra for Unlimited, that's a separate subscription you can cancel while keeping Prime.
Family plans cancel for everyone
Downloaded music disappears
Prime Music vs Music Unlimited
Prime members get basic Amazon Music for free. If you're paying extra for Unlimited, that's a separate subscription you can cancel while keeping Prime.
Family plans cancel for everyone
Downloaded music disappears
Before you cancel, keep this in mind
These details can affect your cancellation timing or whether it goes through properly.
Before you cancel, keep this in mind
These details can affect your cancellation timing or whether it goes through properly.
Before you cancel, keep this in mind
These details can affect your cancellation timing or whether it goes through properly.
1. Check which Amazon Music plan you have
Make sure you're cancelling the right subscription. Prime Music is included with Prime membership, while Music Unlimited is a separate paid add-on.
2. Your access continues until period ends
3. Deleting the app doesn't cancel
1. Check which Amazon Music plan you have
Make sure you're cancelling the right subscription. Prime Music is included with Prime membership, while Music Unlimited is a separate paid add-on.
2. Your access continues until period ends
3. Deleting the app doesn't cancel
1. Check which Amazon Music plan you have
Make sure you're cancelling the right subscription. Prime Music is included with Prime membership, while Music Unlimited is a separate paid add-on.
2. Your access continues until period ends
3. Deleting the app doesn't cancel
Alternative ways to cancel Amazon Music
If you can't cancel through your Amazon account, you may need to go through app stores or contact support. The right option depends on how you're being billed.
Alternative ways to cancel Amazon Music
If you can't cancel through your Amazon account, you may need to go through app stores or contact support. The right option depends on how you're being billed.
Alternative ways to cancel Amazon Music
If you can't cancel through your Amazon account, you may need to go through app stores or contact support. The right option depends on how you're being billed.
Google Play Store
If you subscribed to Amazon Music through the Google Play Store on your Android device, you'll need to cancel through Google Play subscriptions.
Use the Direct link Below or
Open Google Play Store > Profile icon > Payments & subscriptions > Subscriptions
Google Play Store
If you subscribed to Amazon Music through the Google Play Store on your Android device, you'll need to cancel through Google Play subscriptions.
Use the Direct link Below or
Open Google Play Store > Profile icon > Payments & subscriptions > Subscriptions
Live Chat Cancel
Amazon offers customer support chat if you're having trouble cancelling your Music subscription through your account.
Go to Amazon's customer service page
Select Prime or Something Else
Choose Chat as your contact method
Explain you want to cancel Amazon Music Unlimited
Live Chat Cancel
Amazon offers customer support chat if you're having trouble cancelling your Music subscription through your account.
Go to Amazon's customer service page
Select Prime or Something Else
Choose Chat as your contact method
Explain you want to cancel Amazon Music Unlimited
Apple App Store
If you subscribed to Amazon Music through the App Store on your iPhone or iPad, you'll need to cancel through your Apple ID subscriptions.
"Settings > Click [Your Name] > Subscriptions"
Read In-depth Guide on Cancelling IPhone Subscriptions:
Apple App Store
If you subscribed to Amazon Music through the App Store on your iPhone or iPad, you'll need to cancel through your Apple ID subscriptions.
"Settings > Click [Your Name] > Subscriptions"
Read In-depth Guide on Cancelling IPhone Subscriptions:
Phone Cancel
You can call Amazon customer service to cancel your Music Unlimited subscription if you can't do it online.
1-888-280-4331
Phone Cancel
You can call Amazon customer service to cancel your Music Unlimited subscription if you can't do it online.
1-888-280-4331
Google Play Store
If you subscribed to Amazon Music through the Google Play Store on your Android device, you'll need to cancel through Google Play subscriptions.
Use the Direct link Below or
Open Google Play Store > Profile icon > Payments & subscriptions > Subscriptions
Apple App Store
If you subscribed to Amazon Music through the App Store on your iPhone or iPad, you'll need to cancel through your Apple ID subscriptions.
"Settings > Click [Your Name] > Subscriptions"
Read In-depth Guide on Cancelling IPhone Subscriptions:
Live Chat Cancel
Amazon offers customer support chat if you're having trouble cancelling your Music subscription through your account.
Go to Amazon's customer service page
Select Prime or Something Else
Choose Chat as your contact method
Explain you want to cancel Amazon Music Unlimited
Phone Cancel
You can call Amazon customer service to cancel your Music Unlimited subscription if you can't do it online.
1-888-280-4331
Other options
If you're looking to save money or take a break, you might be able to pause or downgrade instead of cancelling completely.
Other options
If you're looking to save money or take a break, you might be able to pause or downgrade instead of cancelling completely.
Other options
If you're looking to save money or take a break, you might be able to pause or downgrade instead of cancelling completely.
Downgrade your Amazon Music plan
Instead of cancelling completely, you can switch to a less expensive tier or use the free version included with Amazon Prime.
Amazon Music Free - Ad-supported with limited skips
Prime Music - Included with Prime membership
Music Unlimited Individual - Full catalog access
Switch Your Billing Cycle
Amazon Music Unlimited offers both monthly and annual billing options
Annual plans typically save about 17% compared to monthly billing
Share Your Plan
Amazon Music Family plans let up to 6 family members share one subscription, making it more cost-effective than individual plans.
Bundle Your Subscription Plan
Amazon Music Unlimited is often bundled with other Amazon services or offered as part of promotional deals with Echo devices.
Amazon Prime membership includes basic Prime Music
Echo device promotions sometimes include free months
Student Prime includes discounted Music Unlimited
Downgrade your Amazon Music plan
Instead of cancelling completely, you can switch to a less expensive tier or use the free version included with Amazon Prime.
Amazon Music Free - Ad-supported with limited skips
Prime Music - Included with Prime membership
Music Unlimited Individual - Full catalog access
Switch Your Billing Cycle
Amazon Music Unlimited offers both monthly and annual billing options
Annual plans typically save about 17% compared to monthly billing
Share Your Plan
Amazon Music Family plans let up to 6 family members share one subscription, making it more cost-effective than individual plans.
Bundle Your Subscription Plan
Amazon Music Unlimited is often bundled with other Amazon services or offered as part of promotional deals with Echo devices.
Amazon Prime membership includes basic Prime Music
Echo device promotions sometimes include free months
Student Prime includes discounted Music Unlimited
Downgrade your Amazon Music plan
Instead of cancelling completely, you can switch to a less expensive tier or use the free version included with Amazon Prime.
Amazon Music Free - Ad-supported with limited skips
Prime Music - Included with Prime membership
Music Unlimited Individual - Full catalog access
Switch Your Billing Cycle
Amazon Music Unlimited offers both monthly and annual billing options
Annual plans typically save about 17% compared to monthly billing
Share Your Plan
Amazon Music Family plans let up to 6 family members share one subscription, making it more cost-effective than individual plans.
Bundle Your Subscription Plan
Amazon Music Unlimited is often bundled with other Amazon services or offered as part of promotional deals with Echo devices.
Amazon Prime membership includes basic Prime Music
Echo device promotions sometimes include free months
Student Prime includes discounted Music Unlimited
Ready for a full subscription cleanup?
Our guide covers how to find, evaluate, and cancel your unused subscriptions.
Ready for a full subscription cleanup?
Our guide covers how to find, evaluate, and cancel your unused subscriptions.
Ready for a full subscription cleanup?
Our guide covers how to find, evaluate, and cancel your unused subscriptions.
Amazon Music Cancellation FAQ
Common questions about cancelling Amazon Music and what to expect.
Amazon Music Cancellation FAQ
Common questions about cancelling Amazon Music and what to expect.
Amazon Music Cancellation FAQ
Common questions about cancelling Amazon Music and what to expect.
Will I get a refund if I cancel Amazon Music?
Will I get a refund if I cancel Amazon Music?
Will I get a refund if I cancel Amazon Music?
Can I cancel Amazon Music online?
Can I cancel Amazon Music online?
Can I cancel Amazon Music online?
What happens after I cancel Amazon Music?
What happens after I cancel Amazon Music?
What happens after I cancel Amazon Music?
Why can't I find the cancel button?
Why can't I find the cancel button?
Why can't I find the cancel button?
Does deleting the Amazon Music app cancel my subscription?
Does deleting the Amazon Music app cancel my subscription?
Does deleting the Amazon Music app cancel my subscription?
Can I cancel Amazon Music from my phone?
Can I cancel Amazon Music from my phone?
Can I cancel Amazon Music from my phone?
Does cancelling Amazon Music affect my Prime membership?
Does cancelling Amazon Music affect my Prime membership?
Does cancelling Amazon Music affect my Prime membership?
Cancel Similar Music Subscriptions
Step-by-step guides for other music streaming services.
Cancel Similar Music Subscriptions
Step-by-step guides for other music streaming services.
Cancel Similar Music Subscriptions
Step-by-step guides for other music streaming services.
How to Cancel Spotify
Complete guide to cancelling your Spotify Premium subscription through various methods.
How to Cancel Apple Music
Step-by-step instructions for cancelling Apple Music on iPhone, Android, and desktop.
Updated on
Jan 21, 2026
Updated on
Jan 21, 2026
Updated on
Jan 21, 2026
About Amazon Music
Amazon Music is a digital music streaming service offering access to millions of songs, podcasts, and playlists. The platform includes Amazon Music Free, Prime Music (included with Prime membership), and Amazon Music Unlimited for premium features and expanded catalog access.
Why people cancel Amazon Music
Already have Spotify or Apple Music
Prices increased or fees added
Not using it enough anymore
Only needed it temporarily
Switching to free tier
Why people cancel Amazon Music
Already have Spotify or Apple Music
Prices increased or fees added
Not using it enough anymore
Only needed it temporarily
Switching to free tier
Why people cancel Amazon Music
Already have Spotify or Apple Music
Prices increased or fees added
Not using it enough anymore
Only needed it temporarily
Switching to free tier
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